Maersk Launches Door-to-door Cargo Insurance
A.P. Moller - Maersk said it has teamed up with Zurich Insurance Plc (Zurich) to bring Maersk Cargo Insurance, a product to protect customers goods against physical loss or damage from the time they are first moved for loading until the completion of unloading at destination, from and to almost every country in the world.
“In line with our vision to become the global integrated container logistics company, we aim to provide our customers with a variety of solutions related to their supply chain. As another step in this direction, we are now expanding our product offering and adding cargo insurance to our portfolio which our customers are able to add to their booking seamlessly online, something that is currently not available in our industry. We are proud to be taking lead to digitally transform some of the core processes in the industry to further improve the customer experience” says Kim Pedersen, Global Head of Logistics and Services at Maersk.
Maersk Cargo Insurance is provided by Zurich, a marine cargo insurer with insurance products and services in more than 215 countries and territories, with the necessary financial capacity and credential to insure the world’s largest shipments.
“At Zurich, we are embracing digitalization to provide customers with better and simpler services and solutions. We are excited to work with Maersk to make cargo insurance available to their customers with just a few clicks,” said Howard Kingston, Global Head of Marine, Commercial Insurance at Zurich.
Currently launching in Spain, Maersk Cargo Insurance is available for nearly all commodities, including reefer products and special cargo.
“Maersk in Spain is proud to be part of the pilot launch of a solution created to significantly elevate the customer experience. Created to meet the needs of our customers, this is the first step in offering a cargo insurance product globally and having a variety of solutions based on our customers’ interests” said Diego Perdones, Managing Director for the West Mediterranean Area.
Aiming to make the customers’ supply chain easier, they have the option of deciding at each shipment to purchase insurance or agreeing to have insurance included with every shipment upfront. With the benefit of settling all bills in one place, insurance premium for Maersk Cargo Insurance is included in the regular Maersk Freight Invoice.
“The launch of Maersk Cargo Insurance in Spain marks the first step in offering a cargo Insurance product globally and having a variety of solutions based on our customers’ interests. We look forward to successfully roll out the product across other countries in Europe throughout 2020,” said Maia Parlagashvili, Global Insurance Product Manager.